FAQ
How Soon Will My Order Be Shipped?
In stock items typically ship within 1-2 business days.
Pre-order item delivery time is specified in item description.
How Will My Order Ship?
We use both USPS & UPS to ship out merchandise.
Which company we will use depends on your order size and location.
How Do I Track My Order?
You will receive an order e-mail with tracking information once the shipping label has been printed.
So make sure to keep an eye on your Spam Folder as well as your Inbox.
Can I Return My Item?
If you need to exchange your item for sizing issues, please e-mail KayoKimonos@gmail.com for full details.
*We do not accept returns/exchanges for any other instances.
Do You Ship To My Country?
We ship to most countries. If you are uncertain please e-mail us at KayoKimonos@gmail.com
How Do I Become A Brand Ambassador?
If you have interest in becoming a Brand Ambassador feel free to shoot us an e-mail or message on any of our social media accounts.