FAQ

How Soon Will My Order Be Shipped?

In stock items typically ship within 1-2 business days.
Pre-order item delivery time is specified in item description.

How Will My Order Ship?

We use both USPS & UPS to ship out merchandise.
Which company we will use depends on your order size and location.

How Do I Track My Order? 

You will receive an order e-mail with tracking information once the shipping label has been printed. 
So make sure to keep an eye on your Spam Folder as well as your Inbox.

Can I Return My Item? 

If you need to exchange your item for sizing issues, please e-mail KayoKimonos@gmail.com for full details. 
*We do not accept returns/exchanges for any other instances.

Do You Ship To My Country?  

We ship to most countries.  If you are uncertain please e-mail us at KayoKimonos@gmail.com

How Do I Become A Brand Ambassador?

If you have interest in becoming a Brand Ambassador feel free to shoot us an e-mail or message on any of our social media accounts.